Investor Education

We promote investor awareness via articles, webinars, and platform tutorials designed to grow your confidence and skill.

Transparent Fee Structure

Clear, competitive pricing with no hidden costs. A detailed schedule is provided at onboarding and on request.

Online Reports

Access trade history, ledger, P/L & performance reports in real time through our secure digital portal.

Complaint Handling

We follow SECP guidelines with clear SLAs. Reach us at complaints@centinelsec.com.

Details & Policies

Our fees include brokerage, custody/settlement, and statutory charges (where applicable). Exact rates vary by product and volume tier. A current schedule can be requested anytime from your RM or our support desk.

Clients receive secure online access to statements and analytics: ledger, contract notes, realized/unrealized P/L, and performance dashboards. Two-factor authentication protects your account.

Log complaints via email or phone; you’ll receive a ticket ID and expected resolution time. If you’re unsatisfied, you may escalate to the Exchange/SECP as per prescribed process.
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